DIE TONTELDOOS AURORA DIGITA

1. Who We Are

Die Tonteldoos Aurora Digita ('Die Tonteldoos', 'we', 'us', 'our') is a South African online store for new and home-made products, operated as part of the wider Aurora Digita Universe from tonteldoos.auroradigita.com.

Aurora Digita is the seller of record for every purchase made on this site — you are contracting with Aurora Digita, not directly with the supplier named below, and every payment is received in full by Aurora Digita alone (see Section 4).

Trading / operating name: Aurora Digita (Sole Proprietor · Reg. K2018311875 / K2018270604)

Registered address: 195 Green Street, Mayville, Pretoria, Gauteng, South Africa, 0084

Contact email: Tonteldoos@auroradigita.com

Website: tonteldoos.auroradigita.com

Products supplied by: Die Tonteldoos (Rika Joubert), Shop No. 130, Waverley Link Plaza, 769 Codonia Avenue, Waverley, Pretoria — see Section 4 for how this supplier relationship affects payment.

2. What Die Tonteldoos Aurora Digita Provides

Die Tonteldoos is a dedicated storefront for new and home-made products, sourced exclusively from Die Tonteldoos (Rika Joubert)'s physical shop in Waverley, Pretoria. Die Tonteldoos is operated as a distinct catalogue and browsing experience from Aurora Digita's other stores (such as Logos and Computatrum) — the stores are never merged or cross-listed.

An account registered on Die Tonteldoos is the same account used across the wider Aurora Digita Universe (Nexus, Chatty, and other Aurora Digita services) — see Section 3.

3. Eligibility and Accounts

• Users must be able to form a legally binding contract under South African law, or have the consent and involvement of a parent/legal guardian, to register an account.
• Each user is responsible for maintaining the confidentiality of their login credentials and for all activity conducted through their account.
• Browsing Die Tonteldoos does not require an account. An account is required only to complete a purchase, so that the order can be linked to the correct customer.
• An account created on Die Tonteldoos is the same account recognised across the Aurora Digita Universe — a person who can log in on Nexus can log in on Die Tonteldoos using the same email address and password, without registering separately.
• Aurora Digita reserves the right to suspend or terminate accounts that violate these terms, applicable law, or the platform's child-safety principles.

4. Payment

From your side as a customer, Die Tonteldoos works exactly like a simple, single-recipient store: every payment you make is a single, ordinary transaction made directly and in full to Aurora Digita. No payment is split at the point of sale, and your payment gateway transaction reflects only one recipient — Aurora Digita.

Internal revenue-sharing arrangement (does not affect what you pay): behind the scenes, Aurora Digita and Die Tonteldoos (Rika Joubert), as the supplier of the products sold on this site, have agreed an internal revenue split of every sale (after VAT):

This split is disbursed by Aurora Digita to Die Tonteldoos periodically (currently via direct EFT, on a weekly or monthly payout run), in the same way Aurora Digita currently manages payouts to independent creators on its Appspec service. It is a private commercial arrangement between Aurora Digita and its supplier, does not change the price you pay, and does not involve a second payment recipient at the gateway level.

Current process: at present, Die Tonteldoos does not yet have a live, in-site payment gateway connected. When you add items to your cart and proceed to order, you are guided to confirm your order details via WhatsApp or email with Aurora Digita directly, and payment is arranged manually (for example by EFT) at that point. Your order is linked to your Die Tonteldoos account once confirmed.

Planned process: Aurora Digita intends to connect a standard South African payment gateway (card and/or Instant EFT) directly to Die Tonteldoos's checkout, so that payment can be completed on-site. This section will be updated with the gateway's name and an updated effective date once that is live. The underlying principle will not change: one simple, single-recipient payment to Aurora Digita, with the 85/15 supplier split handled internally as described above.

5. Delivery & Collection

• All items sold on Die Tonteldoos are physical goods, delivered by courier or postal service, or available for collection in person from Die Tonteldoos, Shop No. 130, Waverley Link Plaza, 769 Codonia Avenue, Waverley, Pretoria, by prior arrangement.
• Delivery or collection is arranged directly with you once your order and payment are confirmed (currently via WhatsApp or email, see Section 4). Delivery fees, where applicable, are separate from the listed item price and will be confirmed with you before dispatch.
• As many items are home-made and made to order, estimated delivery/collection timelines vary by item and will be communicated to you at the time of order confirmation.
• You are responsible for providing an accurate delivery address (or arriving for an agreed collection time) and being reasonably available to receive the item; Aurora Digita is not responsible for delays caused by an incorrect address or repeated failed delivery/collection attempts.

6. Returns, Refunds and Cancellations

• Before dispatch: you may cancel your order at any time before it has been dispatched or prepared, for a full refund of any amount already paid.
• Faulty, damaged, or incorrect items: if an item arrives damaged, faulty, or different from what you ordered, contact us within 7 days of delivery/collection. We will arrange a replacement, exchange, or refund, in line with the Consumer Protection Act 68 of 2008.
• Change of mind: if you simply change your mind after an item has been dispatched or collected, contact us as soon as possible — we will consider returns on a case-by-case basis, but the item must be unused and in its original condition, and the cost of returning it will typically be for your account unless the item was faulty or incorrectly supplied.
• Made-to-order / home-made items: because certain items are made specifically in response to your order, a deposit or full payment may be non-refundable once the item has been made or personalised on your behalf, unless the item supplied does not match what was agreed. This will always be made clear to you individually before you commit to a made-to-order purchase.
• Refunds are processed back to your original payment method, or by EFT to your own bank account where payment was arranged manually, within a reasonable time of the return or cancellation being confirmed. Where a refund relates to an order already disbursed under the 85/15 split (Section 4), Aurora Digita reconciles the refund with Die Tonteldoos internally — this never delays or affects your own refund.

7. Discounts

From time to time Aurora Digita may run promotions or discounts on Die Tonteldoos. Any discount is set and adjusted by Aurora Digita's administrator, may be 0% at any given time, and is not a guaranteed or contractual entitlement. Unless otherwise agreed in writing, a promotional discount is absorbed within Aurora Digita's 15% platform share (Section 4) and does not reduce the amount payable to Die Tonteldoos as supplier.

8. Acceptable Use

• You agree not to use Die Tonteldoos for any unlawful purpose, to attempt to gain unauthorised access to any part of the platform, or to interfere with its normal operation.
• You agree not to submit fraudulent orders.

9. Intellectual Property

The Die Tonteldoos name, branding, catalogue design, and website content are the property of Aurora Digita, except for individual product designs and descriptions supplied by Die Tonteldoos (Rika Joubert), which remain her property. Nothing in these terms grants you rights beyond what is necessary to browse the site and complete a purchase.

10. Privacy Policy — Personal Information (POPIA)

Aurora Digita processes personal information in accordance with the Protection of Personal Information Act 4 of 2013 ('POPIA').

• Account information: name, email address, and password hash, shared across the Aurora Digita Universe (Nexus, Chatty, Logos, Computatrum, Die Tonteldoos and other Aurora Digita services) via one central account system.
• Order information: items ordered, delivery/collection details, and contact details necessary to fulfil your order.
• Payment information: currently arranged manually (see Section 4); once a live gateway is connected, payment details will be processed and stored by that gateway provider, and Aurora Digita will retain only transaction references and status, not full card or bank account numbers.
• We do not sell personal information to third parties. Information is shared only with service providers necessary to fulfil your order (for example, a courier) and with Die Tonteldoos (Rika Joubert) as the supplier, strictly to the extent needed to prepare and fulfil your specific order.
• You may request access to, correction of, or deletion of your personal information by contacting us (Section 14), subject to our legal obligation to retain certain records (such as financial transaction records) for the periods required by law.

11. Limitation of Liability

To the maximum extent permitted by South African law, Aurora Digita's liability arising from your use of Die Tonteldoos is limited to the amount actually paid by you for the specific item giving rise to the claim. Nothing in these terms limits any liability that cannot lawfully be limited or excluded, including under the Consumer Protection Act 68 of 2008.

12. Changes to These Terms

Aurora Digita may update these terms from time to time, particularly as the payment gateway (Section 4) develops. The effective date at the top of this page will be updated accordingly. Continued use of Die Tonteldoos after an update constitutes acceptance of the revised terms.

13. Governing Law

These terms are governed by the laws of the Republic of South Africa, and any dispute will be subject to the jurisdiction of the South African courts.

14. Contact Us

For any question about an order, a return, or these terms, contact us at Tonteldoos@auroradigita.com.